For lost/stolen card, PIN change, activations, purchase limit increases, travel notification or general inquiries:
- During business hours, call (304)257-4111 or toll free at (888)280-4111
- After regular business hours, call toll free (833)448-0029
Fraud Alerts: To report fraud on your debit card
- During regular business ours call (304)257-4111 or toll free at (888)280-4111.
- After regular business hours, call toll free (877)253-8964
For card activations or PIN resets, you may also call (800)567-3451